Exchange Policy

Exchange Eligibility
Exchanges are accepted within 7 days of delivery for:

Defective, damaged, or wrong products

Products in unused condition with original box & tags

Valid unboxing video proof

Store Credit
If an exchange cannot be processed due to stock issues, we will issue Store Credit for the same amount, redeemable on any future order.

Not Eligible for Exchange
Items not returned in original condition

Physical damage caused by the customer

Products without proper unboxing video evidence

How to Apply for Exchange
Send the following details to our support:

Order ID

Reason for exchange

Unboxing video + images

Our team will verify and confirm the next steps.